Durasun Projects Privacy Policy — Last updated: March 2025
At Durasun Projects, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our electrical, solar, and industrial engineering services. Please read this policy carefully. If you have any questions, feel free to Contact Us.
Who We Are and What This Policy Covers
Durasun Projects is an electrical and industrial engineering company specialising in LV switchgear, control panels, power factor correction, solar energy systems, SCADA/PLC automation, and related infrastructure services. This Privacy Policy applies to all personal information collected through our website, project enquiries, service requests, and any other interactions with our business. It does not apply to third-party websites or services that may be linked from our platform.
What Personal Information We Collect
We may collect the following categories of personal information:
- Contact details — your name, email address, phone number, and company name when you submit an enquiry or request a quote.
- Project information — details about your site, technical requirements, project scope, and service preferences provided during consultations.
- Usage data — IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
- Communication records — emails, messages, or correspondence exchanged with our team for support or project coordination.
- Business information — company registration details, billing addresses, and payment references required for invoicing and contracts.
How We Use Your Information
The information we collect is used solely for legitimate business purposes, including:
- Responding to enquiries and providing project quotations.
- Delivering and managing our electrical and engineering services.
- Sending project updates, service notifications, and relevant communications.
- Improving our website experience and understanding visitor behaviour through analytics.
- Complying with legal obligations and maintaining accurate business records.
How We Protect Your Information
Durasun Projects implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Access to personal information is restricted to authorised personnel only. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers (e.g., hosting, analytics) who assist us in operating our website and business, under strict confidentiality agreements.
- When required by law, regulation, or legal process.
- To protect the rights, property, or safety of Durasun Projects, our clients, or others.
Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at our contact page. We will respond to all requests within a reasonable timeframe in accordance with applicable privacy laws.
Changes to This Policy
Durasun Projects reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website following any changes constitutes your acceptance of the revised policy.